Terms & Conditions
Last Updated: 28 October 2026
1. Introduction
Welcome to CliqKart, available at https://cliqkarts.com.
These Terms & Conditions govern your access to and use of our website, including browsing products, creating an account, placing orders, making payments, and using our customer support services.
By accessing our website or placing an order, you agree to these Terms & Conditions and our Privacy Policy, Return & Refund Policy, and Shipping Policy.
If you do not agree with these terms, please do not use our website to place an order.
2. About CliqKart
CliqKart is an online shopping platform offering products such as home appliances, electronics, water purifiers, air coolers, kitchen appliances, and other products listed on our website.
Website: https://cliqkarts.com
Business Name: CliqKarts
Email: [Insert official support email]
Phone / WhatsApp: 919540458000
Business Address: [Insert complete business address]
3. Eligibility
By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable law.
Where required, minors should use the website and make purchases with the involvement of a parent or legal guardian.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.
Actual product appearance may vary slightly due to lighting, screen settings, photography, or manufacturer variations.
Customers should review product specifications, dimensions, compatibility, warranty details, and other relevant information before placing an order.
If a material error or product availability issue is identified, we may contact you to discuss an appropriate resolution, including cancellation and a refund where applicable.
5. Pricing and Taxes
All prices are displayed in Indian Rupees (INR), unless otherwise stated.
Applicable taxes, delivery charges, and other fees will be displayed or communicated as required before an order is completed.
Prices, promotions, and product availability may change without prior notice. Changes will not automatically alter an already confirmed order, except where correction or cancellation is permitted by applicable law.
6. Orders and Confirmation
When you place an order, you submit a request to purchase the selected products.
An order confirmation indicates that we have received your order. It does not necessarily mean that the order has been dispatched.
Orders may be subject to stock availability, payment confirmation, address verification, and checks for suspicious or fraudulent activity.
If we cannot fulfil an order, we will notify you and arrange an applicable refund if payment has already been received.
Please ensure that your name, phone number, email address, billing details, and shipping address are accurate when placing an order.
7. Payments
CliqKart may support payment methods displayed at checkout, including UPI, debit cards, credit cards, and net banking, depending on availability.
Online payments may be processed through Razorpay or another payment service provider offered at checkout.
An order's payment status is subject to confirmation from the relevant payment provider.
Customers must not share their UPI PIN, card PIN, banking password, or payment authentication credentials with anyone claiming to represent CliqKart.
If money is debited but your order is not confirmed, please contact our support team with your order number and transaction reference.
8. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy and the delivery estimate communicated at checkout, where available.
Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, location, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery details and a reachable contact number.
Please refer to our Shipping Policy for additional information about shipping charges, tracking, delayed deliveries, and undelivered orders.
9. Cancellation, Returns, and Refunds
Order cancellations, product returns, replacements, and refunds are governed by our Return & Refund Policy.
Eligibility depends on the product, order status, circumstances of the request, and applicable law.
Nothing in these Terms & Conditions removes any consumer right or remedy that cannot legally be excluded.
10. Product Warranty
Manufacturer warranties, where available, are subject to the applicable warranty terms supplied with the product or published by the manufacturer.
Customers should review warranty coverage, exclusions, and service requirements before purchasing.
Any warranty information displayed on the product page should be read together with the applicable manufacturer documentation.
Nothing in this section limits rights or remedies available under applicable law.
11. Customer Responsibilities
When using CliqKart, you agree to:
- Provide accurate and complete information when placing orders.
- Use the website for lawful purposes.
- Avoid fraudulent orders, payment abuse, and unauthorised transactions.
- Not attempt to gain unauthorised access to the website or its systems.
- Not interfere with the website's security, availability, or normal operation.
- Respect applicable intellectual property rights.
- Contact customer support with genuine order, payment, or product-related concerns.
We may investigate suspected misuse and take appropriate action in accordance with applicable law.
12. Promotions and Discounts
Promotional offers, discount codes, and sale prices may be subject to specific eligibility conditions, validity periods, product restrictions, and availability.
The conditions applicable to an offer will be communicated where relevant.
Offers cannot be combined unless expressly permitted. We reserve the right to correct genuine pricing or promotional errors and to address fraudulent use of offers in accordance with applicable law.
13. Intellectual Property
Unless otherwise stated, website content, including text, graphics, logos, product photography, and design elements, is owned by or licensed to the relevant rights holder.
You may not copy, reproduce, distribute, modify, or commercially exploit protected website content without appropriate permission, except where permitted by law.
14. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment gateways, courier services, and external websites.
Such services may operate under their own terms and privacy policies. We are not responsible for independent third-party services beyond our reasonable control.
15. Website Availability
We may update, maintain, modify, or temporarily suspend website features when necessary for maintenance, security, or operational reasons.
We make reasonable efforts to maintain website availability but cannot guarantee uninterrupted or error-free access.
16. Limitation of Liability
To the extent permitted by applicable law, CliqKart will not be liable for indirect losses arising from temporary website interruptions or events beyond our reasonable control.
Nothing in these Terms & Conditions excludes or restricts liability or consumer rights that cannot legally be excluded or restricted.
17. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.
Please review the Privacy Policy before creating an account or placing an order.
18. Complaints and Dispute Resolution
If you have a complaint concerning an order, payment, product, or service, please contact our customer support team so that we can review the matter.
These Terms & Conditions are governed by the laws of India. Disputes will be handled by the competent courts or forums in accordance with applicable law.
19. Changes to These Terms
We may update these Terms & Conditions to reflect changes to our website, products, services, business operations, or legal requirements.
Revised terms will be published on this page with an updated date. Changes will apply as permitted by applicable law.
20. Contact Us
For questions about these Terms & Conditions or an order, please contact us:
Website: https://cliqkarts.com
Business Name: CliqKarts
Email: [Insert official support email]
Phone / WhatsApp: 919540458000
Business Address: [Insert complete business address]
Please include your order number when contacting us about an existing purchase.
These Terms & Conditions should be reviewed against CliqKart's actual business practices and applicable Indian laws before publication.